Posts Tagged ‘Apple iPhone’

Mobile Monday – A Marketer’s Introduction to Passbook

Monday, December 10th, 2012

Since iOS 6 was announced at Apple’s Worldwide Developers Conference in June, most buzz about the new mobile operating system has been about Apple Maps, followed by features like the panoramic camera, Facebook integration, and  new phone call features like ‘Do Not Disturb,’ ‘Remind Me Later,’ and ‘Reply with Message.’

Since iOS became publicly available in September, I’ve continually been surprised at the lack of attention being paid to Passbook. Sure, big companies like Target, American Airlines, and Starbucks are using them. But even those Passes seem basic and I’ve heard several stories about them not working with mobile apps the way they should.

For now, I agree with The Next Web’s Lauren Hockenson, believing that the problem with Passbook as it is lies in the integration (or lack thereof) into other mobile marketing efforts, such as apps.

As far as I’m aware, there still relatively few marketers using Passbook, considering how easy it can be to create passes. So I figured a guide on the blog would be appropriate. Let’s get started…

What is Passbook?

Passbook is a pre-installed app on iPhones and iPod Touch devices with iOS 6. If you are updating a device to iOS 6 instead of buying a new device, the app will be there when the upgrade is complete. It’s a native app, meaning along with apps like the calendar, calculator, and contacts, it can’t be deleted.

It is a digital wallet of sorts, but instead of holding credit card information, it holds Passes.

Passes are a file type that works on iOS 6 devices as well as OS X 10.8.2. This means that if customers are running the proper version of OS X, they can use iCloud to add Passes to your Passbook from your desktop or laptop. Passes can also be saved to your Passbook through links sent through email, SMS, or a mobile app.

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Big News from Apple’s WWDC Keynote

Wednesday, June 8th, 2011

At Apple’s Worldwide Developers Conference on June 6, the keynote presentation by Steve Jobs unveiled the long-awaited features of iOS 5 (for iPhone, iPad, and the iPod Touch), Mac OS X Lion (for Macs and MacBooks), and iCloud.

Many websites had live feeds and live blogs coming from the event, and you can now watch the keynote on Apple’s website.

One trend in the features of OS X Lion seems to be making use similar to that of mobile devices such as the iPhone and the iPad.  The new appearance of the Mail application, notifications, and the multi-touch gestures feature (more info on these later) are very similar to features of iOS.  Another big game-changer is how you can update your Mac to OS X Lion when it is released in July: it is only available to download from the Mac App Store, and for a much lower price than past updates.

Some of iOS 5’s most exciting new features include a major change in the notification system, the integration of Twitter into the operating system, and the introduction of iMessage, a message service supported by iPhone, iPad, and iPod Touch.  iOS 5 will be available in the fall, supporting the same devices as the previous update.

Finally, Apple announced iCloud, which will store all of your content and wirelessly syncs it to all of your devices.  Apple has taken what they learned from MobileMe, worked out the bugs, and expanded the list of applications that can be used with it.

This, of course, does not begin to cover the exciting features Apple customers will soon be able to take advantage of, so stay tuned for more articles about WWDC.

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