Posts Tagged ‘Bing’

Is Microsoft’s Scroogled Campaign a Complete Flop?

Friday, February 15th, 2013

scroogledMicrosoft is putting in every ounce of effort they have left to triumph over the mighty Google. However, are their efforts succeeding? The answer to that is a big, fat N-O.

We first saw the smear campaign against Google back in November for the holiday season. The campaign entitled “Don’t get Scroogled” was an attack promoting Microsoft’s Bing search engine over Google search. The series of advertisements explained to users that Google displays product results based on merchants that pay a fee, meaning that the best prices and/or products can go unseen.

Microsoft’s Bing claims they do not partake in product listing advertising, but simply connect the user with the best, most relevant search results. Senior Director Stefan Weitz of Bing fires a direct attack on Google with this statement:

“Bing Shopping results are high quality and are determined by which products are most relevant to the shopper’s search. Bing results incorporate top deals from merchants across the web and the rankings you see aren’t dependent on which advertisers paid to have their products listed. Bing also provides tools…to help consumers easily find what they’re looking for – and get a great deal without having to dig through a ton of advertisements.”

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Search as a Factor in Online Influence

Friday, September 28th, 2012

Klout scores are something social media professionals either love, or love to hate. If you haven’t heard of it, Klout claims to measure your influence across social networks by monitoring metrics such as the size of your network, amount of content, engagement, and other measurements on social media sites.

Most people don’t put much weight in their Klout scores, believing that how active you are on social media is not a measure of how influential you are in real life. Klout recognizes this and is continually trying to legitimize the score.

Klout is always making changes in order to make the Klout score more accurate, by adding networks to connect your profile to, taking more social signals into account for the score, and most importantly, finding ways to ensure that all of these factors are true measures of influence.

Until a recent adjustment over the summer, Justin Bieber had a higher Klout score than President Obama, and even though there are millions of 13-year-old girls who would do whatever Bieber told them to, he is not more influential than the President of the United States.

Recently, one of Klout’s biggest goals has been to make its score a measure of actual influence, instead of just on social media. For example, with the updates over the summer, Klout added Wikipedia as a signal. Their reasoning was that if there is a Wikipedia page on you, you’re probably important. In addition to the existence of your Wikipedia page, it also looks at the number of inbound links to that page, the ratio of inbound to outbound links, and page importance as measured by a PageRank algorithm.

Yesterday, Microsoft and Bing announced a partnership that may prove to be very influential itself, to the world of social search, that is. Klout scores and other data will be brought into Bing search results as part of their social search features. In the “People Who Know” section of Bing’s social sidebar, Bing will display the Klout score and influential topics of the people listed, when available.

On the Klout side of the partnership, search data from Bing will be displayed on people’s Klout profiles. In the “Klout Moments” section, which highlights the users’ “most influential” moments, Klout will note if the search volume for the user has been increasing, signifying that more people are interested in learning more about them.

Search data will also be brought into the user information area of the profile, where Klout displays the user’s picture, a short bio (from Twitter), and links to some of their social profiles. Below the social links, Klout now links to a user’s Wikipedia page (if they have one), and any notable information from search. For example, on Justin Bieber’s profile, Klout notes that he’s a top search result. For Ryan Seacrest, it say’s he’s a ‘Top 1,000′ influencer on Bing, whatever that means.

Of course, this partnership has its shortcomings. For example, it only takes into account search data from people using Bing. Sure, Bing’s market share has been growing, but it still holds less than 16% of the market. Obviously, if Klout wants accurate search data, they need to woo Google. Its market share is the highest, at 66.4%.

Another shortcoming, I imagine, is that Klout likely doesn’t look at the context of the searches. Just like a lot of activity on social media doesn’t mean influence, a lot of search queries doesn’t necessarily mean importance. For example, let’s say the search volume for  ”Joe Schmoe” increased significantly over the past 90 days. This would be noted as a measure of influence on Klout. However, what if people were searching “Who is Joe Schmoe?” If they don’t know who he is, he’s probably not influencing them. Alas, another problem with the convergence of search and social.

I mostly see this new partnership as important because of the potential it holds, once the problems are worked out. Have you found any other issues with Klout using search data to measure influence, or Bing using Klout data in the search results?

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Xbox Live Comes to Life with Voice Recognition, Youtube, Bing, and UFC!

Wednesday, June 8th, 2011

Microsoft is unleashing voice recognition to gamers on Xbox Live using Kinect, along with Bing searching for access to digital content, Youtube capability, and live UFC showings.  Microsoft plans to hook up Xbox 360 game consoles with a Kinect’s built-in microphone to allow users to visit digital media content—including music, games, TV shows and movies—by merely uttering their search.  The voice-activated internet exploration will be supported by Bing, Microsoft’s search engine.

Ray Muzyka of EA’s BioWare branch discussed the new voice recognition feature for Kinect at E3, saying it will allow gamers to dispatch voice commands with or without a controller while playing.  This will include menu navigation, internet searching, and operation of the actual characters in the game without using a handheld controller.  This is unlike any other controller gamers have ever seen before—the sound of their own voice.

Xbox also plans to add Youtube and live UFC showings to the Xbox Live stream for the ultimate entertainment experience.  Not much was said about the integration with Youtube, except that Live will soon include Youtube support.  Dana White, UFC president, announced at E3 that pay per view events will be streamed via Xbox Live, as included in the new deal they have incurred with Microsoft.

Not only can Xbox Live users play video games, they can now pilot their system without a controller, surf the web, and watch movies, TV shows, and some of the best fights in the world.  The most fascinating part of Microsoft’s new releases is that they can all be easily accessed solely by the gamers’ verbal commands.

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Bing Using User History, Location to Improve Search Relevancy

Friday, February 11th, 2011

Recently, search engines have tried to implement as much useful information about its users as possible to supply the most relevant results.

Bing’s announcement that it has implemented two new updates to its search technology shows that Microsoft is serious about trying to match, if not exceed, Google in personalized search.

Using location-based data to refine searches is part one of Bing’s initiative. Of course, Google did this last year when it began using users’ physical locations to refine certain searches. For example, if you type “shopping malls” into the search bar, among the top results will be a “Places for shopping malls near (your town)” list with a map on the side of the page.

Users also have the ability to change location. So the results will still be tailored to you no matter where you are.

But Bing’s second use of personal data is more intriguing. Bing now takes a users search history into account to come up with results.

If a user makes the same search multiple times, those sites they visited in the past will be moved up in the rankings. The reasoning behind this is that most people use the same specific search terms to get the same results.Why not give those to them sooner?

Say you visited a site that ranked on the second page of your search. This page will eventually find its way to the first page of results – only for you.

While some may cry foul on the use of such “personal” information, it’s really harmless in my opinion. Having your location (only down to your zip code, mind you) doesn’t mean a Google employee will be able to stalk you and your family, it just means more relevant results will come your way faster.

Plus, it may help Bing gain some steam in the great search arms race – it seems to already be on the right track.

A new study from Experian Hitwise found that Bing has an 81% relevancy rate (searches resulting in a website visit), compared to Google’s 65%. Of course, Google also accounts for 68% of searches so it’s got a wider audience to please.

Both Google and Bing are working hard at perfecting personalized search. It’s exciting in a sense to see what new ways they can improve the search experience and what boundaries can be pushed without getting, you know, too personal.

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Google vs. Bing: Who’s The Bad Guy?

Thursday, February 3rd, 2011

You’ve got to love when “a bunch of geeks” get competitive and start laying down tech traps in an attempt to soil each others brand.

That’s what has happened as Google claims Microsoft’s Bing has been copying Google search results and implementing them into its own listings.

Search Engine Land’s Danny Sullivan revealed this week that Google has long suspected this.

In order to get to the bottom of the matter, Google created one-time code that ranked certain pages for nonsensical terms. Before the code was enabled, no results were returned for these made-up terms. But once the experiment went live, Google manually placed random pages in those search results.

One of Sullivan’s examples showed that “mbzrxpgjys” returned a result for Research In Motion. Lo and behold, the same exact result (and more like it) turned up on Bing.

Google blew the whistle on Microsoft once the experiment was done. Looking to restore its good name, Microsoft retorted that it had been the victim of a click-fraud based sting operation that proved next to nothing because of how Google orchestrated it.

Bing Director Stefan Weitz told Technology Live that, while Google’s tactics were clever, the claims were “not true”.

“About 20 of them went to their houses at night, and, probably over a glass of Merlot, started using the Bing toolbar to query Google for that particular nonsensical word,” he said. “By using the Bing toolbar, and then clicking on that link, the data flowed through normal processes back to Microsoft as it should. From there the data gets analyzed against a thousand different signals, one of which is our ranker. There is no copying here at all.”

Not sure why Merlot took some shrapnel there, but I digress.

Both companies are telling the exact same story, yet one thinks this is a big deal while the other doesn’t. We’ve always been taught not to use other people’s work as our own. Regardless of how Microsoft wants to spin it, that appears to be what is happening. Not that ALL of their search results are copied, but obviously some are.

Now should Google’s manual manipulation of search results be a big deal? Probably. But for them to make it public and then assure that it will not be used again (as told to Sullivan) seems genuine.

As long as both continue to deliver solid results, casual users will likely remain un-phased by such news. It doesn’t mean it won’t be fun to hear about though.

As Weitz put it, “At the end of the day, we’re all a bunch of geeks competing…that’s actually good for the users because, in the end, they get a great product.”

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